At Kesari Lab Grown Diamonds, we maintain the following policy regarding returns, refunds, and replacements:

No Return & No Refund Policy

• We do not accept returns once the product has been delivered.

• Refunds are not provided under any circumstance.

• Please make your purchase carefully. Reach out to us with any questions before ordering.

Replacement Policy (14 Days)

We only offer replacement in the following cases, and the request must be made within 14 days of delivery:

• The product is damaged during shipping.

• The item is defective or has a manufacturing issue.

• You received the wrong product.

To be eligible for a replacement:

• The item must be unused, unworn, and in its original packaging.

• Clear unboxing videos or photos showing the issue must be shared at the time of delivery.

• Contact us via email or phone within 14 days of receiving the order.

Contact Us:

• Store Name: Kesari Lab Grown Diamonds

• Location: Nr- 301, Building Nr 6-7 Miranagar Gate-3, Near Amar Jewellers, Minibazar Varachha, Surat – 395006

• Phone: +91 9909093961

• Email: kesarigemsindia@hotmail.com